Tel: 0800 655 6264
Living Ventures
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Living Ventures is one of the best-known names in the UK hospitality sector with a reputation for developing highly original national hospitality concepts like Living Rooms and Bar 'n' Grill while at the same time resurrecting and revitalising brands like the well established Est Est Est restaurant chain.
The technology Living Ventures are using includes:
- Wireless networking & Windows CE powered Handheld ordering terminals to speed the ordering process, improve customer service and increase sales revenue.
- Broadband internet automatically transfer sales data from sites to HO, providing near real-time sales information at HO as and when required.
- Microsoft standard SQL server database interfaces and manages the flow of data from the Epos system right the way through to the accounting systems, providing up-to-date management information and avoiding unnecessary duplication and administrative costs.
- Using Wireless technology to enable the flexibility of service - Living Room, Oxford have a large sun terrace with BBQ grill area outside - during sunny periods chefs can cook on the outside BBQ and receive the orders through wireless dispensary printers (wireless IP printing).
- Clever modern software design with built-in error checking is used at site level for the manager to reconcile cash, cheques and credit card takings and automate the banking and administration, saving time and simplifying the process.
- Broadband & VPN technology allow all sites to access a central customer database of all membership card holders enabling LV to operate a real-time loyalty system that not only allows theirs customers to earn points, they can also redeem them the same evening at any site across the UK.
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"GS has been fantastic in helping us develop our business. You need to have experts who actually feed in information to us, information that we can use and develop upon and take as our own."
Tim Bacon, managing director, Living Ventures
