Max Spielmann
Background
Max Spielmann wanted to accurately record sales transactions for a vast range of photo store products as easily, efficiently and quickly as possible. The products range from ordering prints to using digital images for numerous brilliant gift ideas.
The Suite
After extensive consultation, GS recommended a system based around Sharp UP-800 fully integrated point of sale terminals
- Integrated receipt printer (with option for electronic journal also).
- Sealed flat keyboard suitable for harsh environment with 90 defineable "quick sale" keys.
- Multi-line LCD display to clearly show transactions & product choices.
- Compact cash drawer and small footprint.
- Capable of connecting to a WAN (Wide Area Network) using IP addressing.
- Customised screen layout.
- The solution was also customised to allow the addition of an integrated Credit Card terminal when required.
- GS trained the key Max Spielmann people who would in turn train the area managers and branch managers.
- GS provided a seven day telephone support service along with on-site hardware support.
- Our internal & external support teams were trained on the Max Spielmann operation and tesing/training hardware was made available in our technical support suite to allow our team to talk clients through any queries on a step by step basis.
Achievements
- The system was rolled out within the three-week period and on budget.
- The solution has proven to meet all of the specified criteria and Max Spielmann continue to utilise GS to support the solution and build upon its functionality.
- Quick timescale
- Bespoke programming - customised solutions
- Flexible training & support options
- Good knowledge and relationships with suppliers
- Ongoing consultation & evaluation.
- Fixed cost solution - delivered within budget.